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Communications are a key driver of the processes that arise when companies are undergoing a fundamental change. This applies in particular to transitional phases, such as transformations, restructuring and repositioning.

During these critical stages, companies need to communicate the changes credibly, so that any uncertainties are dealt with and clarity is brought about for everyone involved. This requires performing a challenging balancing act when addressing the differing stakeholder groups.
Communicate transparently, innovatively and credibly. As a strategically minded, resilient and empathetic communications professional, I am ideally suited to render you the support you need.

Experience I bring

Consultancy for 334 companies, conception of 163 communications strategies, implementation of 725 projects

What you gain

  • Support for your team with projects
  • Reliable external resource
  • Sparring partner for off-the-record topics

Our course of action

As individual as the problems you face – let’s talk about them.

What makes me special?

  • My hands-on way of working
  • I am familiar with mid-sized companies as well as with national and international corporations
  • I will effectively network with your team
  • I can support you in your function and with your position within the company

Mission possible

In a challenging market environment and during a transformation, plans and processes can change quickly.

Do the communication teams have sufficient capacity to strategically advise the management and the senior leadership team and successfully implement a change roadmap alongside their day-to-day business?

I support you on a project basis as a resilient external resource or as a communication interim manager:
REFORM. RESTRUCTURE. REBUILD,
supported by communication.

Selection of projects completed

  • Development of transformation narratives and key messages
  • Mentoring of top executives for communications in the context of professional reorientation during transformations and restructurings
  • Conception and organisation of (digital) customer events
  • Positioning workshops
  • Positioning of people & culture topics in internal corporate communications
  • Internal awareness campaign for industry-relevant life-saving rules Life-Saving Rules
  • Corporate branding, corporate communications
  • Conception of (digital) workshop formats for management conferences
  • Interviews and texts for sustainability reports
Deep Dive
supported by communication

Sometimes during transformation and change processes, they get off to a brilliant start with the management teams on board and everything ready for a kick-off with the workforce and lots of content for internal corporate communications prepared. But what can we do when the goalposts shift, there are changes in top management, the original target is refocussed and the enthusiasm of the management team has diminished? How can employees be motivated to get involved constructively and carry on with their jobs?

Let’s evaluate together what we have already achieved and brainstorm pragmatic steps forward: Convincing messages and activating formats with sustainable added value for the management team and workforce.

How can internal corporate communications assist the restructuring processes and advise and support the business as a strong ally?

Close cooperation between management and Human Resources is required in order to implement the necessary restructuring measures as well as protect the company’s reputation.

Change and transformation have become the new normal. Communication supports management and its crew in translating achievements into a revised target image and narrative.

“What lessons have we learned from the transformation/restructuring and what will we do differently in the future?”

I am currently in an IN-BETWEEN situation as a manager, how do I use communications & marketing to benefit my career?

  • As CEO/Managing/Executive Board or top manager, what should I do if I leave the company or wish to proactively change?
  • How can I organise a smooth exit and retain my reputation with shareholders, colleagues and my team?
  • How should I prepare for a new professional challenge?
  • Do I have a plausible exit and change story?
Would you need support with professional interim communications that goes beyond traditional coaching and outplacement? In a focussed mentoring session, I will make you fit for professional communication and marketing on your own behalf.

Cases
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„I would like to thank Christiane for her strong leadership in ensuring consistent external and internal communications in challenging times and further increasing efficiency and impact of BT’s Communications organization. On behalf of the entire Bombardier Transportation leadership team, I wish her continued success in all her endeavors. I am also looking forward to working with Christiane on project basis in the future.“

Petra Angstmann, VP Group Human Resources

Interims-Management Vice President Communications bei Bombardier Transportation, Berlin

Für rund 10 Monate habe ich das internationale Unternehmen Bombardier Transportation als Vice President Communications in allen Disziplinen der Kommunikation unterstützt, u.a.:

  • Steuerung des internationalen Comms-Teams
  • Interne Kommunikation und Executive Communication
  • Externe Kommunikation und Issues Management
  • Marketing Communications

Cases
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„Christiane Dirkes hat uns hervorragend bei der Konzeption und Umsetzung der Premiere des Pharmaceutical Circle unterstützt. In enger Kooperation mit dem Fette Compacting Führungsteam hat sie sich sehr schnell in das Marketing-Team integriert, und uns bei der Entwicklung der Storyline, der Koordination der Experten sowie bei der Vorbereitung und Durchführung der Experten-Workshops unterstützt.“

Volker Reinsch, Director Corporate Marketing & Communication

Whats Next?!

Fette Compacting hat mit dem internationalen Pharmaceutical Circle erstmalig ein Dialogformat entwickelt, das Zukunfts-Perspektiven der Solidaproduktion in den Fokus stellt. In Paneldiskussionen und Hands-on Workshops skizzierten führende Expertinnen und Experten aus der Pharmaindustrie und deren Zulieferfirmen eine Roadmap für die Pharma-Welt von morgen. Fortsetzung folgt!

Cases
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L&R People.Health.Care

„Die L&R Gruppe veröffentlicht regelmäßig Unternehmenspublikationen, wie „Das Magazin“ und den „L&R Nachhaltigkeitsreport“. Christiane Dirkes hat in enger Kooperation mit dem L&R Kommunikations- und Gestaltungsteam bei der Entwicklung der Storyline, den Interviews sowie bei der Texterstellung unterstützt. Der L&R Nachhaltigkeitsreport 2018/19 wurde den Medien beim L&R Nachhaltigkeitstag vorgestellt und im Jahr 2020 mit dem deutschen Brand Award ausgezeichnet.“

Cases
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Berufsbegleitender Masterstudiengang „Führung und Organisation (M. A.)“ an der Hochschule Osnabrück, Campus Lingen

Das interdisziplinär angelegte Masterprogramm ist so konzipiert, dass es auf anspruchsvolle Führungsaufgaben mit ihren kommunikativen Bezügen vorbereitet, insbesondere im Change- und Krisen-Management.

Christiane Dirkes ist als freiberufliche Dozentin im Masterstudiengang tätig.

Christiane Dirkes Communications
Dorotheenstraße 146
22299 Hamburg

Tel.: +49 (0)40 – 605 635 15
Mobil: +49 (0)172 – 403 54 55
cdirkes@dirkes-communications.com